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Terms and Conditions

The fix coffee will always send out the very best and freshest coffee we have we will accept returns for the following:

  • Goods damaged or faulty before dispatch
  • Incorrect orders delivered

NB:goods must be dated within 7 days of notification of any issues to us.

This policy observes our obligations under the Consumer Guarantees Act (1993), and Fair Trading Act (1986).Please email us on if you require assistance.


Whenever possible,the fix coffee repairs or replaces damaged or faulty goods or we give a refund.


We may collect your email address to process your order or reply to your enquiry and we won't be passing on your email to anyone else.The fix coffee will not be responsible or liable for any loss of privacy,disclosure of information,harm,damage or loss that may result from your transmission of information in any connection with our website.


Our online credit card payment system uses SSL and encription technology to ensure security of information passing over the internet.

Fix 1: 15 Fredrick Street, Dunedin T: 03 479 2660 | Fix 2: Centre For Innovation, University of Otago, Dunedin T: 03 477 2642
Terms and Conditions ©2015 The Fix Coffee